*Our store/warehouse is located in Brooklyn NY. Regular UPS Ground shipping usualy takes 1-2 days for NJ, CT, PA, and other East Coast and closer states. But it will take 5-7 business days to deliver to CA, TX, or WA. Most of the orders are shipped the same business day. Please allow up to 48 hours for processing of some orders.

*$1.00 US will be charged for processing of the International orders and other orders where billing information is not matching the credit card bank records.

In store price may be different from the Internet price



DROP SHIPPING (shipping to address different from the billing address of the credit card)We do drop ship, but it may take longer to verify the card information and to make sure that the order is not a fraud. You may add the alternative shipping address to your card information by calling the number on the back of your card.

SATURDAY DELIVERY

Please call us 1 800 336 8180 to arrange the Saturday delivery. It is possible for shipping Next Day Air by UPS. The additional fee of $10.00 will be charged .

SUNDAY DELIVERY

Sunday delivery is not available

RETURN POLICY

*There is no restocking fee.

* All returns must be made within 30 days from date of order.

* Returning a racquet: 1. The plastic wrap on the handle should not be removed.

2. The racquet should not be played with. The racquet should not have any ball fuzz on the strings or scrapes to the bumper guard. 3. Credit for string and shipping costs will only be given provided the order was in the error of TennisBoom

*There is no return on used merchandise. Any used item returned to TennisBoom will be shipped back to a customer at customer's expence. We will not call the customer before shipping back the used item. Please respect our business.

*There is no refund for shipping charges. Total refund for the items (shipped free) returned will be subject to a shipping charge applied for the order ($5-12). In other words, we do not charge any shipping and handling fees for orders over $99.99. But if for some reason customer returns the merchandise these fees will be subtracted from the total refund. In case if we charged $5.00 for shipping and the order was returned , the refund amount will be less the actual shipping charge. In most cases it is from $5 to $10. The UPS shipping rate could be checked at www.UPS.com our Zip code is 11235.

*Total refund for racquets (strung for free) returned will be subject to a $10.00 (stringing + the cost of strings) charge.

*Any custom stringing purchased(the cost of strings) will not be refunded or credited. $8.00 will be charged for custom stringing(service) in case if racquet is returned.

INTERNATIONAL ORDERS. Online or call 718 646 5668

*Please use American Express for faster processing as it has the international address verification service most of the times.

*There is NO FREE SHIPPING for international orders. shipping charges depend from the weight. Put International USPS Air for Shipping Method in the shopping cart to see the charges for USPS.(1 racquet should be $25.00 US). Additional charges may be applied at the country of destination(please check with your customs about the customs fees prior to placing the order ). Due to the high risk for the international credit card transactions Tennis Boom Inc. no longer sends international orders without the address verification. It takes 1-2 days longer to process. Please check your email in 1-2 days after the order is placed. These measures are needed only for credit protection of our customers. We will contact you if the additional information is needed.

*There will be no drop shipping for the International Orders (shipping and billing address for the card should be the same).

*Within USA: any order over $99.99 is shipped FREE by UPS ground when shipped within the continental US. Shipping charge for orders under $99.98 is $5.00. Other options like 2nd Day Air and Next Day Air are also available for US orders but for extra charge. You will see shipping charges in the shopping cart.
*(Exception: other US territories separated from the continental US where the shipping for the first 2 lb is $5.00, but over 2lb is depending from the USPS charges, $10-15 in the most cases for 1-2 racquets). You will see the charges on the box.

*Shipping to Alaska, Hawaii and other US territories separated from the continental US is $10.00 by USPS(extra charges could be added after order is shipped if USPS charges are more). Or UPS 2nd or Next Day Air for extra charges. Please check the charges for UPS on the shopping cart page while placing the order.If the shopping cart do not show shipping charges, UPS shipping rate could be also checked at www.UPS.com our Zip code is 11235.

Shipping to Canada: orders to Canada are charged according to USPS or UPS shipping chart. We will reply with the charges if it is not posted in the shopping cart.
Other countries: Please put "International USPS Air" in the shipping options to see the charges. Orders to countries other than US or Canada can only be shipped by International USPS Air, charges are set automatically when placing the order according to the INTERSPORTSMALL/TennisBoom.com shipping chart.


*There is no Free shipping for international orders.

As Yahoo! merchant, Intersportsmall/www.tennisboom.com guaranties:

*security of all transactions (TRUSTe certified)

*30 days money back



Our site is affiliated with TennisBoom.com. We are providing TennisBoom.com with Database, recearch and web developement services. TennisBoom.com stores our inventory and ships orders.